2 Way SMS

Let your contacts respond... wherever they are.

It is important to remember that a conversation be it personal or professional in fact a 2-way street. Too often we see first - hand the impact that ineffective communication can have on companies, and the loss of revenue and relationships for business who make the simple mistake of not remaining in touch with their customer base. That is why we have made 2 Way SMS communication as simple as possible for all business types no matter the size or scope. Having worked diligently with our customers over the past decade, we have been able to develop and build a web platform that harnesses the power of 2 Way SMS messaging to enable business to increase and improve their engagement with customers.

Benefit from 2 Way SMS

We have seen 2 Way SMS benefit a number of organisations, from large scale multinationals to smaller franchisees and sole traders, all driven by the same goal management.

Keywords

Set-up and process inbound messages with pre-defined keywords. Your keywords can be used to set up triggers to file and sort message replies, all dependent on your business needs.

Sales Competitions & Promotions

2 Way SMS allows you to create interactive and engaging marketing campaigns that can be sent, monitored and replied to all via one platform.

CRM Integration

Running a reminder service or CRM for your business? Use 2 Way SMS to integrate and schedule messaging, set up appointment reminders and automate response via Email To SMS.

All In One Location

Have all reply messages forwarded directly to your email inbox (SMS to Email) or CRM of choice. Here you will be able to reply to individual messages, burst send to larger groups or follow up with calls if required.

Automation

Directly communicate with your customers, saving time and resources along the way. Automate your inbound campaigns by setting up auto-responses, or using message triggers to send back dynamic replies based on keywords.

Real Time

No delays or interruptions, have your inbound messages received in real time, allowing you to follow-up and respond instantly.